Frequently asked question

How do I place an order online?

 

To place an order, browse our product catalog, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you’ll enter your shipping details and payment information to complete your order.

Can I use my prescription to order glasses or contact lenses online?

Yes, you can! Simply upload your prescription during the checkout process, and our team will ensure that your eyewear is tailored to your exact specifications.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, EFT, and mobile payment options. All transactions are securely processed through our payment gateway.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 3-7 business days. You will receive a tracking number once your order has been shipped.

How can I contact customer service?

You can reach our customer service team via email, phone, or live chat on our website. We’re available to assist you with any questions or concerns.

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